Perfect sales team. Kevin was brilliant made me feel comfortable from the time I arrived in the showroom. The service team then took over and the were just as good... read more thanks to Lee and finally the installation team Yasin and crew. They can on time and finished the job in no time. Keep this team work up.

Great service from the Hydrofire team. Very punctual, neat installation and excellent after sales service.

Speedy service and the tempered glass was much less than in my town!

I have a fireplace with a glass door in one of the guesthouses we tend. The glass broke, I called the company, created a whatsapp group with the owner... read more and the supplier, sorted without any problems, fast, efficient, friendly service, house ready for weekend checkin. Thank you for your care and prompt responses on all our communications. Highly recommended and appreciated.

Got a closed combustion fireplace with a floor base plate and flue for a reasonable price. Highly recommended

The service I got when I needed to have a small issue attended to was amazing. Such friendly staff and top-notch customer service

From start to finish, exceptional service and quality, a pleasure dealing with Fred and the install team of Steven and Lawrence. Would highly recommend Hydrofire!

Very efficient,neat and timely

Very good investment for the new winter weathers. I praise the service from Fred Coetsee and his team who installed this fireplace for my family. Unfortunate i had to leave... read more my lazy boy couch and face the cold weather. Thank you Hydrofire!!

Thank you for great service!!! Well done !!

First class service

Fantastic service when refurbishing our old Verona fireplace a couple of weeks ago. In less than a week it has come back as good as new and ready for another... read more 5 years of fires 🔥 Working like a dream again👍Well done to the Hydrofire team 👏

Our experience with Lovejoy from sales at Hydrofire through to Simba from HC Builders, the installation company has been faultless. A wonderful experience with a very competitive quote. Would highly... read more recommend them as great service providers. Thank you all 👏👏👏

Fred, Chantel and Hannes provided excellent service. We are a hospitality institution and they helped me within a few days and sorted my problem out with my fireplaces. I would... read more highly recommend this team!

Great Service Kevin was very helpful and installers ER Fireplace Installation kept us informed and arrived as promised. Work completed without issues, cleaned up etc. We look forward to... read more a warmer winter.

I am most impressed with the service so far. 👌 All the staff members were so well behaved, knowledgeable and respectful. Thank you!!!! TEAM

Great product, friendly and professional service from sales team with good workmanship in the installation of the unit

Best company in cape town. I didnt know that buying a chimney can be that fun :). Customer service was top notch and prices really reasonable.

Excellent service and the team is knowledgeable about their products!

A company that prides itself in being VERY professional in all manners of conduct and workmanship - the staff are the most fantastic I have ever encountered, and I have... read more been in the trade for over forty years _ in fact you will go a long way to find better service if ever

Best service

Hydrofire installed our fireplace for us a few years ago and we haven't looked back! Fantastic service from day one and many warm winter nights. We recently called them... read more for some maintenance and their service was exceptional. Thank you Hydrofire team!

Great service, good prices and quick turn around!

I recently purchased a Combustion Fire and installation equipment from Hydrofire. Rafeeqah was the person handling my purchase. Both Rafeeqah and Hydrofire delivered an excellent service with a... read more quality product. I would recommend them. Big thanks to Rafeeqah who went teh extra mile to ensure all products were received in time for my prebooked installer.

Friendly folks but spoilt by very bad installation, left with damaged leaking roof. I have tried really hard to be cordial and patient waiting for repairs, appointments made and then... read more technician don't show up, followed up by calls and re appointments and promises since June 2021. Really disappointed What a turnaround, thank you Munya for following up to resolve issues, special thanks also to Kuda for great job on-site, whole installation is much better, very happy !

Just a huge thank you to Munya at Hyrofire who went out of his way to assist and resolve the issues around our fireplace promptly. Munya's conduct speaks of... read more great character and care for his clients and a love for the product he endorses. Munya is indeed a great complement to both Hydrofire and himself. Thank you so very much Munya, your kind help is indeed much appreciated

Very happy with my new free standing fire place. Good service at the show room and very good installation team

Hydrofire installed our fireplace for us a few years ago and we haven't looked back! Fantastic service from day one and many warm winter nights. We recently called them for some... read more maintenance and their service was exceptional. Thank you Hydrofire team!

Hydrofire had the most affordable Flue kit for my fireplace. Not just that, the sales person I dealt with knew his stuff and was extremely helpful with getting my kit... read more to me.

I recently purchased a Combustion Fire and installation equipment from Hydrofire. Rafeeqah was the person handling my purchase. Both Rafeeqah and Hydrofire delivered an excellent service with a... read more quality product. I would recommend them. Big thanks to Rafeeqah who went teh extra mile to ensure all products were received in time for my prebooked installer.

Thank you Kristo & Lovejoy for responding so quickly to my concerns - will certainly continue to recommend your company.

Very happy with my new free standing fire place. Good service at the show room and very good installation team

Excellent service from Fred at Hydro fires and Theo who did the Installation. I honestly can't fault anything with them. They where quick to reply with a quote and gave... read more us great advice on which option to take. Fred arranged everything incl the installation date and time with Theo. The installation was done very neatly and Theo and his assistant where a pleasure to have around. Great job guys!!

What an amazing experience to find a company that goes the extra mile for their customers. Especially after I had a horrible experience with another supplier that only gave... read more me empty promises for weeks. A special thank you to Fred who ensured that my fireplace was delivered earlier than expected! Neil did a perfect job of the installation and ensured that everything was to my satisfaction. I can highly recommend Hydrofire.

Excellent service and professional team. From the gentleman assisting me in the showroom to Fred in sales. Installed my fireplace in the summer so only got to use it 6... read more months later. Struggled to get it working and sent Fred an email the Saturday afternoon expecting a reply on Monday. He got hold of my contact details and phoned me 18: 00 on a Saturday evening to help me. That's what I call service.

Excellent service and professional team. From the gentleman assisting me in the showroom to Fred in sales. Installed my fireplace in the summer so only got to use it 6... read more months later. Struggled to get it working and sent Fred an email the Saturday afternoon expecting a reply on Monday. He got hold of my contact details and phoned me 18: 00 on a Saturday evening to help me. That's what I call service.

Kristo has provided an amazing service, with great advice and flexibility when we needed to change items. He has bent backwards to assist in tailor-making the flue fitting to the... read more point where my anthracite heater now works amazingly well. Hats off to such rare service of this kind these day. The ON-LINE purchase system works excellent, with quick response time in fulfilling the order. Vernen Reddy

Good service and friendly staff

Good environment. What a place that is, always feel at home every time I'm there ?

Very happy with our fireplace. What a lifesaver this winter. Thanks for a good quality product

Service was excellent. Professional and courteous. Thanks Fred for being tolerant.

Large range of products, good advices and very nice staff

Always a pleasure dealing with Lovejoy. Drainmen Services recently purchased two fire places for their staff members to keep warm this Winter ! Great clean environment and shop to visit,... read more very nice place to discuss all your fireplace needs. Well done Hydrofire..

Very friendly & efficient staff. Service was tops. Cant wait to use my new fireplace stove!!

What a great range of imported products, not everyone can them, more luxury. Sadly expensive due to our wreaking rand

Fantastic service from a very knowledgeable Lovejoy ?

The installation was efficient and clean. Really happy with the final product. Good value for money.

Brilliant company, very helpful and professional. Love our fireplace. Installers very professional! What a pleasure!

Outstanding service with impeccable professionalism has been afforded me from the team at Hydrofire. I highly recommend this company, you will not be disappointed!

Thank you for the wonderful service received today Natasha. Your willingness to help us with the small repair on our fireplace today, means that we will now be safe and... read more warm the rest of the weak! XXX

What a great range of imported products, not everyone can them, more luxury. Sadly expensive due to our wreaking rand

Fantastic service from a very knowledgeable Lovejoy ?

The installation was efficient and clean. Really happy with the final product. Good value for money.

Brilliant company, very helpful and professional. Love our fireplace. Installers very professional! What a pleasure!