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Verify My Order

If you would like to have one of our live sales assistants sense check your order , please upload the following pictures/files below. Our salespeople process multiple orders daily and will quickly pick up any mistake in your order.

• Photo of where the fireplace will stand inside the house
• Photo of the outside of the house showing the roof and rough position where the flue would come out
• Floor To ceiling Height Measurement
• Approximate space in the roof cavity (if known)
• If a double story installation è floor to ceiling Height measurement upstairs

Add photos (see instructions)

• One or more photos of where you’d like your fireplace installed, or photo of your built-in fireplace. Please ensure that you capture the floor and ceiling in your photo.
• One or more photos of the roof – approximately the position where the flues would come out.
• If you have architectural drawings, you are welcome to upload those as well.